Frequently Asked Questions
Everything you need to know about your FarpointAstro style journey.
What is the standard shipping timeframe for my order?
We typically process orders within 1-2 business days. Standard shipping takes 3-7 business days, while expedited options are available at checkout for faster delivery.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Items must be in their original condition with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
Are your clothing sizes true to standard measurements?
Yes, our garments generally follow standard sizing. However, we recommend checking the specific size guide located on each product page to ensure the perfect fit for your body type.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track the status of my shipment?
Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's progress in real-time.
Do you offer international shipping?
Yes, FarpointAstro ships to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.